Contact us with any questions, comments or concerns!

Email: RTalice@me.com
Phone: (559) 733-8686
Fax: (559)733-3923

FAQs

Admission

Do you charge for parents to watch?

A $1.00 spectator fee is applied to all non-skating parents who accompany a child.

If my friends are coming to skate, do I need to pay admission if I'm just going to hang out?

Sorry! Yes, you will be charged full admission price whether you skate or not. Parents are the only spectators.

Do you offer group rates?

Yes! With a party of 15 or more, you will receive fifty cents off admission price. Please call ahead - (559)733-8686 - to see if there may be a better offer we can give you!

Skates

What sizes do you rent?

We rent skate from juvenile size 8 to adult size 13.

Can I bring my own skates?

Yes! We allow all kinds of regular roller skates and in-line skates.

Can I wear my Heelys?

Sorry, because heelys do not have wheels in the front & back and are not intended for "roller skating" they are not permitted.

Do you sell skates and equipment?

YES! We can also order just about anything and have your order here in a couple of days.

Payment

What forms of payment do you allow?

Cash, Visa, MasterCard, Discover, American Express and Checks

Do you have an ATM?

Yes, there is a charge of $3.00 per transaction.

Can I hold a birthday party during public sessions?

Yes, we offer birthday parties for your special event even during public sessions. Call (559) 733-8686 ex. 10, or email alice@rollertowne.com to set up your party!

Can I rent Roller Towne for a private party?

Yes! We offer private sessions on select days of the week. Click here for more details about renting the rink for a private event. Call Alice at (559)733-8686 ex. 10 or email alice@rollertowne.com to set up your private event!

How far in advance do I need to make party reservations?

As a rule of thumb, session parties should be reserved at least 2 weeks in advance, and private parties require at least 30 days to as much as 6 months notice.

Can I bring outside food in to Roller Towne?

Sorry, no outside food can be brought in.

Can I bring in a cake if I am bringing a bunch of kids to skate?

Sorry, the only time you are allowed to bring in cake is if you book a birthday party with Roller Towne.

Do you sell food?

Yes, we sell pizza, hot dogs, nachos, popcorn, soft drinks etc....

Music & Entertainment

Do you take song requests?

Yes! Our DJ will make every effort to get your favorite song played during the session. Please note: not all music is appropriate for all sessions. If you ask the DJ, they will let you know if we can play your song.

What else can you do at Roller Towne besides skate?

We have a wide variety of video games and redemption machines. The video games take quarters, not tokens.

Miscellaneous

Will you donate something to my child's school auction?

Yes! Roller Towne is happy to donate products/ services to non-profits. Please send a written request on organization letterhead stating the name and date of the event and the nature of your request. Send requests to: Roller Towne 520 S. Linwood St. Visalia, Ca. 93277